Hello, I'm Lynne, a multi-disciplined design lead and strategic problem-solver. I help tech teams create intuitive, data-driven user-centred solutions. Accessory Financing Providing users with an affordable option to purchase accessories online Telus Device Returns Contactless self-serve trade-in flows Unlimited Data Redesign of self-serve upgrade flows Nova Internal Knowledgebase Enhancing the daily workflow of Rogers and Fido customer service representatives